digital banking exclusion | Tech 4 Grown-Ups

older woman in black dress kneeling at gravestone with white lily representing grief loss and questions raised by AI resurrection technology

AI Is Bringing Back the Dead, And We Need to Talk About It

This is what grief actually looks like. Not an algorithm. Not a chatbot. Not a subscription service. This. And that distinction matters more than the tech industry would like you to think. I've been sitting with this one for a while. That's not something I usually say. Most of what I write about, I feel clear on. Scams make me angry. Privacy violations make me frustrated. Bad tech policy makes me want to write to my MP. The emotion is usually straightforward. This one is diff

Michael Routhier

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elderly woman standing alone outside a closed bank branch on a small-town Ontario main street representing the impact of bank closures on rural seniors

Your Bank Just Abandoned Your Town. And They Called It Progress.

In towns across rural Ontario, the closed sign in the window isn't just inconvenient. For seniors without transportation or internet access, it's the end of a lifeline. There's a small town in Ontario called Brussels. Population just over a thousand people. About a hundred kilometres north of London. Surrounded by farmland. The kind of town where you know your neighbours and the main street has been there for generations. CIBC just closed its last branch there. Done. Gone. Th

Michael Routhier

3 days ago5 min read